


Flash Custom Apparel & Signs Live
A customer lands on the site, asks the bilingual AI assistant about pricing or turnaround, and requests a quote. The owner gets an email and a text, sees the inquiry on a pipeline board, and can step into the chat mid-conversation when a human answer is better than an AI one.
- FlashChat — Claude-powered assistant that answers product and pricing questions in English or Spanish, captures quote requests, and hands off to a human with the full transcript.
- Operations dashboard — order pipeline (New Inquiry → Quoted → Paid → Vendor → QC → Shipped), win/loss reporting, overdue alerts, vendor management, and live visitor presence.
- Notifications — email with attachments via Resend, SMS via Twilio, all triggered from serverless functions.
- Data — a 12-table SQLite schema on Cloudflare D1 holding orders, vendors, chat sessions and messages, and quick replies.
